Konecranes launches Crane Advisor customer support tool globally
Finding the right overhead crane is now made a lot easier with Konecranes Crane Advisor, a quick online tool that helps customers narrow down their crane options with customized recommendations. The tool is already being extensively used in North America and is now made available in Southern Africa as well, with new features and content. As a leader in the overhead crane industry, Konecranes invests in research and development to bring new technologies and novelties to the market. “Crane Advisor is a service that makes the information retrieval a lot easier and more efficient for customers,” says John MacDonald, Service, Sales and Marketing Director of Konecranes Southern Africa. “Crane Advisor offers the customer valuable information which is then customized according to their lifting needs.” Driven by ease-of-use and customized information Only four steps are necessary to get a crane recommendation. Crane Advisor asks the customer to answer four key questions – industry, capaci